Recap: Flexibility in the Workplace

Flexible working may not be a new phenomenon, but it was heavily adopted because of the pandemic. Every company has taken a different approach to flexible working whether that has meant giving employees a choice to work from home or having varied hours. Our talk led by Emi Fong ’99 as the moderator and Beverly So ’02, Pearl Tong ’98, and Michelle Lam ’03 as panellists, provided many great insights into how to ask for flexibility and how to navigate the pros and cons.

What does flexibility in the workplace look like? What does it mean?


  • It’s about providing different options to accommodate different needs
  • Offering shorter work weeks, different hours, or less office time
  • Locations can also vary, but timezones will likely need to be similar


  • Adjusted schedules to cater towards your needs such as childcare, elderly care, taking a course, etc.
  • Less travelling time
  • No fear of “letting the team down”

What are the advantages of flexible working?


  • It can allow for employees to take a course or pursue another interest, which helps with employee engagement and morale
  • Attracting and retaining talent, larger candidate pool
  • Less office space: hot desks
  • Can lead to more hours from employees who don’t need to travel and can push work to different hours that are better for them


  • Increased productivity and creativity
  • No commuting and no plane trips
  • Overall happier working environment

What are the disadvantages of flexible working?


  • Communication difficulties
  • Missing out on office culture and relationship building opportunities
  • A rotating schedule can divide the office
  • Employee burnout


  • Unclear working hours
  • Can be tough to acclimate to a new job
  • Fewer allocated breaktimes

How should you ask for flexibility?

  • Build trust with your boss and employer
  • Give a timeline (perhaps 4-5 months) for when you will switch to a flexible arrangement
  • Suggest a trial run with appropriate delegation of duties
  • Outline the reasons why you would like to work flexibly
  • Make sure to keep lines of communication open
  • Negotiate the terms based on company and client needs

How do we address unequal flexibility amongst colleagues?

  • Some roles such as admin staff may still be needed in the office, but a rotation can help allow for some degree of flexibility. There may also be fewer duties with fewer people in the office, so they may not need strict office hours
  • Develop systems for employees who struggle with flexible working i.e. more regular check-ins and clear expectations
  • Try not to micromanage, but setting timelines can help keep employees on track

Tips for virtual team building:

  • Scheduling fixed times for team building, for example, a monthly session or weekly activities
  • Make time for casual conversations that don’t involve work
  • Assign new-joiners a buddy that will help with work and also check-in
  • Have a set activity such as trivia, virtual escape room, cook-along, craft workshop, yoga, etc.
  • Breakout rooms allow more people to talk and connect in a more personal setting, can use Gather to provide 1:1 spaces, basic games, and video sharing
  • Lucky draws on Kahoot